Troubleshooting server errors

The following is a list of error messages that might appear in the Translator's error log, and suggested resolutions for those errors:

• com.PureEdge.error.UWIException: Unable to process xsl: ClientAbortException: java.net.SocketException: Connection reset by peer: socket write error

  You can safely ignore this error. It can appear during regular operation of Webform Server, but does not affect the operation of Webform Server or the end-user experience.

• ClientAbortException: java.net.SocketException: Connection reset by peer: socket write error

  You can safely ignore this error. It can appear during regular operation of Webform Server, but does not affect the operation of Webform Server or the end-user experience.

You might also encounter the following:

• If you are running Webform Server on Linux™ and you use a bold Franklin Gothic Book Font, you will see the following problems:
  • The form items containing that font will be sized for a bold and italic version of that font.
  • When printing, the items containing that font will display the bold and italic version of that font.

  To correct this problem, remove the italic version of the Franklin Gothic Book font from your server. Note that this solution will prevent the display of an italic version of this font.

• If you are submitting a form to a server behind a Checkpoint Firewall, the firewall might interrupt and halt the submission because it thinks that the form contains “illegal scripting”. To prevent this, ensure that all forms are compressed on submission.