The following is a list of error messages that users might encounter, and suggested resolutions for those errors:
This message is produced when the servlet is unable to connect to the Translator. This can occur if the Translator is not available (for example, if the Translator server is down). To correct this problem, ensure that the Translator is running properly, and that the servlet can connect to the Translator through your network.
If you receive this error message while accessing the View Sample, it is likely that the API is not properly installed into the WebSphere® Portal portal container. To correct this problem, reinstall the API in WebSphere Portal.
If you receive this error message after clicking a link in the List Sample, the Webform Server Translator can't be found. To correct this problem ensure that the translatorLocation setting is pointing to a valid Translator and that the Translator is running.
Additionally, users might encounter the following general problems:
This problem can occur if you are running the Translator component on a Linux™ server and have not installed the correct fonts. In this case, Webform Server will use a default font instead, which might not produce the correct layout for the form. To correct this problem, install the fonts that are used by your forms.
If users open forms from the desktop rather than the server, it will take longer than normal to open the form. This delay occurs because Webform Server must first copy the form from the user's computer to the server. This delay will be more noticeable if the user has a slow connection or is opening a large form.